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This golf course has got some serious issues. When we arrived at the 7th hole, low and behold that cart guy pulled up and was like 'does someone need a cart?' Really? No, not at all! When I asked the cart guy what had happened, he said and I again quote 'I literally just got the call' Are you kidding? So we sat and waited another 15 minutes and finally decided to pack everything up and start walking. Really? To drive a cart 6 holes? I can walk 6 holes a lot faster than 22 minutes.įrom this point, I decided to just stop calling. I of course had to ask why has it been (22) minutes? All he said was sorry, it takes a while to get out their. So I called again and this time played with the automated system to get the GM 'Sean Silva' on the phone, I was grateful that maybe someone in charge could help! That was a mistake, all he had to say was he heard the conversation with 'Mac' and like he told me before they are on their way. at this point we have already been passed by other golfers and we are hot and sweaty.

It is now 3:39pm, and we are still sitting on the 6th hole. A gentleman by the name of 'Mac' said he would send someone right out (remember we are only on the 6th hole) so it is not that far.Īt 3:30pm, we were still sitting in the sun on the 6th hole (it was over 100 out) so I called back, and again spoke to 'Mac' who told me and I quote 'they are on their way over the hill'! After about 9 separate attempts to get someone to answer the phone (they were not that busy) we finally got an answer at 3:17pm. It is no secret that things happen with golf carts when you are golfing all the time, so we decided to use the on board GPS to call for help, and we also decided to make a call to the pro shop just to be safe. We thought the battery may have died, but everything was still on we just weren't moving. As my friend and I approached the green on the 6th hole, on the Orchard course our golf cart came to a screeching halt going up hill, almost throwing us over the dash board. What started out as a normal day ended up being the worst day of golf, thanks to the complete breakdown of customer service and down right human politeness by 'Mac' in the pro shop, and Sean Silva the apparent 'General Manager'. Unfortunately after the round my friend and I played on Friday the 13th of September we will never be back. I have been golfing in the Sacramento area for many years, and have in the past enjoyed thoroughly playing at Lincoln Hills Golf Course. I am not someone who usually gives a 1 star review, but I felt that Lincoln Hills Golf Course definitely earned it's 1 star.

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